Email Users Guide

From Computer Tyme Support Wiki

Email Client Setup

Incoming Email

Our email systems work with a variety of email clients and operating systems. All you have to do is talk to it using standard email protocols. We support IMAP, and POP and we support encrypted secure protocols. The basic configuration to RECEIVE email is:

Server: mail.ctyme.com
User: you@domain.com - IMPORTANT - User name must include your domain, not just your name.
Password: your password

Do NOT user "secure authentication". Instead use SSL or TLS encryption. That encrypts everything, not just the password.

We support both POP and IMAP connections. IMAP is newer and far more powerful than POP. POP gives you access only to your INBOX folder on the email server and lets you download your emait to your local computer. IMAP allows you to have server side folders which leave the messages on the server. This allows you to access your email from multiple computers as well as the [Web Interface].

Outgoing Email

For sending email we support authenticated SMTP. That means that you need a username and password to send email through our servers. Te username and password are the same as the ones you use to receive your email. We support SSL and TLS encrypted connections so if you have the option to use encryption, I suggest you turn it on.

The proper configuration for outgoing email is:

Server: smtp.ctyme.com
User: you@domain.com - IMPORTANT - User name must include your domain, not just your name.
Password: your password