Email Users Guide
From Computer Tyme Support Wiki
Contents |
Email Client Setup
Incoming Email
Our email systems work with a variety of email clients and operating systems. All you have to do is talk to it using standard email protocols. We support IMAP, and POP and we support encrypted secure protocols. The basic configuration to RECEIVE email is:
Server: mail.ctyme.com User: you@domain.com - IMPORTANT - Include your domain, not just your name. Password: your password
Do NOT user "secure authentication". Instead use SSL or TLS encryption. That encrypts everything, not just the password.
We support both POP and IMAP connections. IMAP is newer and far more powerful than POP. POP gives you access only to your INBOX folder on the email server and lets you download your emait to your local computer. IMAP allows you to have server side folders which leave the messages on the server. This allows you to access your email from multiple computers as well as the [Web Interface].
Outgoing Email
For sending email we support authenticated SMTP. That means that you need a username and password to send email through our servers. Te username and password are the same as the ones you use to receive your email. We support SSL and TLS encrypted connections so if you have the option to use encryption, I suggest you turn it on.
You do not have to user our SMTP server for outgoing email. You can use your local Imternet Service provider as well. It is often faster to send email through your local ISP because it is a "shorter" connection. But you will need to follow their instructions as to how to set that up.
The proper configuration for outgoing email using our server is:
Server: smtp.ctyme.com User: you@domain.com - IMPORTANT - Include your domain, not just your name. Password: your password
Account Maintenance
Changing your Password
Users can change their passwords through the web interface. by [Clicking Here]. You just enter your complete email address, your old password and then your new password and it changes it. This changes the password for both your incoming and outgoing email.
