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== Contact Information ==
== Contact Information ==
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The main support contact is Marc Perkel at [[mailto:support@junkemailfilter.com support@junkemailfilter.com]]. We prefer email support to phone because you can send us error messages and details more accurately than by voice. Our snail mail address is:
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The main support contact is Marc Perkel at [[mailto:support@junkemailfilter.com support@junkemailfilter.com]]. We prefer email support to phone because you can send us error messages and details more accurately than by voice. Also - if your domain is down don't email us from the non-working domain. Use something like g,ail to contact us so we can reply.
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Our snail mail address is:
  Computer Tyme Hosting / Junk Email Filter
  Computer Tyme Hosting / Junk Email Filter

Revision as of 09:53, 2 December 2016

Contents

Computer Tyme / Junk Email Filter Support Wiki

Welcome to Computer Tyme/Junk Email Filter Support. This wiki will (hopefully) answer your technical questions about using the Computer Tyme Hosting system.

DNS Information

  • DNS-Info - Moving in for web hosting and email? This is where you find out how to change your name servers.

Email System

Spam Filtering

System Services

DNS List Services

  • Spam_DNS_Lists - My DNS Spam Blocking Lists and DNS White and Yellow Lists
  • Spam abuse - Our message to people receiving our automated abuse reports
  • project tarbaby - Project Tarbaby - Reduce your spam and help us find spambots.
  • Email Server Setup Tips - Best practices for setting up email servers to get mail delivered and avoid blacklisting.

Marc Perkel's Technical Rants

This section is opinion and technical issues and various rants about things that I need to talk about.

  • GULP - How to write a General User Language Parser
  • UN_Spam_Paper - My submission to the United Nations to help solve the spam problem.

Contact Information

The main support contact is Marc Perkel at [support@junkemailfilter.com]. We prefer email support to phone because you can send us error messages and details more accurately than by voice. Also - if your domain is down don't email us from the non-working domain. Use something like g,ail to contact us so we can reply.

Our snail mail address is:

Computer Tyme Hosting / Junk Email Filter
7498 Chestnut St.
Gilroy CA. 95020
415-992-3400

If you are emailing us about a problem please provide enough information to help us figure it out in your email. You might also want to visit our When Things Go Wrong page. If you are emailing us that you aren't getting any email, please send us that email from a different domain so that we can reply. If this is an emergency please include your phone number in the email.

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